Delivery charges are raised against local (NG) postcodes. City Centre (NG1) deliveries are free of charge but charges are then raised dependant upon local delivery postcode. These are classed as Zones and will be shown on the checkout page as Shipping zone 1 to 4.
Zone 1 includes all the NG postcodes from NG2 to NG9.
Zone 2 is NG11
Zone 3 is NG10, NG12, NG14 & NG15
Zone 4 is NG13, NG15, DE72 & LE12.
Should your required delivery postcode not be on the list, then please select "None of the above" and a delivery charge of £6.00 will be applied.
Your delivery charge is automatically calculated when placing your order and is based on the postcode area of the delivery address you select from the drop down list during the checkout process.
Deliveries are made Monday - Saturday between the hours of 9am and 5.30pm. Orders for the same day delivery must be placed before 2pm.
Please contact us to arrange for timed deliveries or deliveries outside these hours for which a small additional charge is applicable.
If the recipient is not at home the delivery will be left with a neighbour, returned to the shop or left in a safe sheltered place at the delivery address. A card will be left to inform the recipient of the outcome.
Terms and Conditions
We accept all orders assuming the details given are correct. If for any reason they are not which leads to non-delivery we cannot be held responsible and no refunds for goods or delivery can be offered. Wherever possible we endeavour to send the chosen goods, however due to lack of availability for any reason, goods may have to be substituted for goods of similar appearance, value and quality.